GoBright User Roles

GoBright User Roles 

Out of the Box, when a customer has the portal set up after commissioning, GoBright offers 3 pre-set user roles by default, you are welcome to use these if you are a small organization and don’t have any Active Directory or IT Infrastructure and would like to keep things simple. 

• User: This is a standard user and can use the system for reservations inside your office. There Is no limit as to how many users you can have. 

• Booking Manager: This type of user will have the same permissions as a user, however, a booking manager can manage and delete the bookings. 

• Manager: A manager is a user which has administration rights and can access the whole system including the system settings. 

However, if you happen to have a large office set up with many employees and a diverse set of responsibilities divided between your staff you can also make additional custom roles. 

To create a custom role,  

1. You first need to be signed into your portal with a Manager type of role. 

2. Head over to Settings > Users and click Roles on the left 

3. Press the Add button on the top right and define the name of the role and its characteristics. 

4. Press Save and now you can assign your newly created role to any user.  

Custom Roles Characteristics and what they mean

Bookings 

When you are first introduced to the creation of the booking permissions, you are presented with a set of 3 options.  

• Not allowed - Not allowed to make or manage bookings. 

This option does not allow the user to make any bookings and can be assigned to a cleaner or contractor instead. 

• Allowed to make bookings - Can make and manage personal bookings. This would be a normal user that you would have in your office. 

The user can be allowed to either : 

• Book the room outside normal opening hours 

• Be allowed to book for a maximum number of hours 

• Book the room ‘’X’’ days in advance  

The same settings can be applied and replicated to Desks and Parking spaces. 

Or the user can be allowed to book only in specific locations, this makes sense if the company has many departments, and users from a department are not allowed to book a room, desk or parking space in another department’s space. 

• Allowed to make and manage bookings - Can make and manage personal bookings. This would be a user but with elevated permissions, the receptionist can have this set of permissions, which then allows the management of users and their bookings on site. 

Alternatively, the booking manager can also be assigned to oversee and manage bookings to a particular site or location or building.