Early Presence Confirmation

In September, GoBright introduced a new feature called 'Early Presence Confirmation'.

For example, if you make a booking on a Monday for the upcoming Friday, your portal can now be configured to prompt the user up to 48 hours before the booking is due to confirm that they still need to use that space. 

Key Points:

• This feature is currently only available for desks and parking​
• This is not currently available for rooms​
• Maximum notification is 48 hours​ before the booking is due to start
• Bookings are automatically canceled if no action is taken​ from the email / push notification
• This is disabled by default and must be switched on. Speak to our tech team or your account manager if you would like us to set this up for you
• Significantly increases efficiency of resources for your business 

The Process

You will get an email during the predefined time.

For example:

If you select 'Yes, I will attend', you will be directed to the GoBright portal:

If you select 'No, delete it' you will still be directed to the GoBright portal:

Example of a push notification from the GoBright app:

If you take no action (ignore the email / push notification), the booking will be automatically canceled and the person who made the booking will receive an email.

This means that space will be freed up for someone else to book. This is particularly useful for people who have reoccurring bookings but might be off sick / on annual leave etc.